Global Enterprise (Cross-Industry)
Building an Enterprise AI PMO
A multinational enterprise running dozens of disconnected AI pilots across business units needed a single PMO capable of prioritizing, governing, and scaling the portfolio.
40+
AI pilots under governance
Single consolidated view
Portfolio visibility
12
Low-value pilots retired
The Challenge
- More than 40 AI pilots were running across business units with no shared prioritization or reporting
- Executive leadership had no consolidated view of AI investment or return
- Delivery quality varied dramatically between business units with strong and weak internal capability
- Change and adoption activity was inconsistent, undermining value capture even where pilots succeeded
Our Approach
- Designed an Enterprise AI PMO structure with a consistent intake, prioritization, and governance model
- Introduced a standard delivery and value-tracking framework across all business units
- Embedded change management and adoption planning as a mandatory phase of every AI initiative
- Provided fractional PMO leadership to stand up the function before transitioning to a permanent leader
The Outcome
- Created a single consolidated view of AI investment and return for the executive committee
- Reprioritized the portfolio, retiring low-value pilots and accelerating high-value ones
- Standardized delivery quality across business units that previously operated independently
- Improved adoption rates on new AI initiatives through mandatory change planning